Ideal House
FAQ

Answers to your renovation questions

About quotes, planning, permits and guarantees, and per trade. Question not listed? Feel free to call or WhatsApp us.

General

Is a quote really free and without obligation?

Yes. We visit, measure up and work out your plan in an itemised quote. There is no charge and you are not committed to anything. We only schedule the work once you agree.

How long does a bathroom renovation take?

A complete bathroom takes 10 to 15 working days on average, depending on the size and whether pipes need moving. The quote states a concrete lead time, so you know where you stand.

Do you work with a fixed price or on cost?

By default we work with a fixed contract price based on the quote. If something unexpected turns up during the work, such as a rotten floor joist, we discuss it with you first and agree any extra work in writing before we continue.

Can I choose the materials myself?

Of course. Many clients choose their own tiles and sanitary ware at a showroom. We are happy to advise on what works in practice and can also supply the complete package.

Do I need a permit for an extension?

That depends on the size and position on the plot. Many rear extensions are permit-free. We check this during the survey and, if a permit is needed, we help you with the application.

Which areas do you cover?

We work from Rotterdam across the whole region: Schiedam, Vlaardingen, Capelle aan den IJssel, Barendrecht, Ridderkerk, Spijkenisse, Delft, The Hague, Dordrecht and surroundings. Not sure if your address is in our area? Just call or WhatsApp us.

Can I stay in my home during the renovation?

In most cases, yes. We cover walkways, work as dust-free as possible and tidy up at the end of every working day. During a bathroom renovation your bathroom is obviously out of use for a while; we plan that with you in advance.

Do I get a guarantee on the work?

Yes. Ideal House guarantees the work it carries out; the exact term and conditions are in the quote and our terms and conditions. Manufacturer warranties also apply to materials and appliances.

Bathroom & toilet renovation

How much does a bathroom renovation cost?

That depends on the size, whether pipes need to be moved and which tiles and sanitary ware you choose. After the site survey you receive an itemised quote with a fixed price per item, so you know exactly where you stand.

How long will I be without a bathroom?

A complete bathroom takes 10 to 15 working days on average. The quote states a concrete lead time, so you can arrange a temporary solution in advance if needed.

Can you renovate just the toilet?

Yes. We also carry out toilet renovations as a separate job, including concealed cistern, tiling, hand basin and lighting. As it is a smaller project, it is finished sooner.

Extensions

Do I need a permit for an extension?

That depends on the size and position on the plot. Many rear extensions are permit-free. We check this during the survey and, if a planning permit is needed, we help you with the application.

Can I stay at home during construction?

In most cases, yes. The extension is largely built from the outside. Only once the shell is watertight do we break through to the house. We put up dust screens and tidy up every day.

Who does the structural calculations?

Where needed we bring in a structural engineer to calculate foundations and steel. Those costs are included in the quote, so you don't have to find anyone yourself.

Interior & exterior painting

When is the best time for exterior painting?

We paint exteriors in dry weather at temperatures above 7 °C. In practice that means from spring to early autumn. Interior painting can be done all year round.

How often does exterior paintwork need redoing?

On average every six to eight years, depending on the exposure of the façade and the paint system. A touch-up in between greatly extends its life.

Can you help me choose a colour?

Yes. We give colour advice and, on request, apply sample patches so you can judge the colour in your own light before we start.

Tiling & masonry

Can you lay large-format tiles?

Yes. We lay large-format tiles with a levelling system so they lie flat without height differences. A well-levelled substrate is essential; we include it in the quote.

Can I choose the tiles myself?

Of course. Many clients choose their own tiles at a showroom. We are happy to advise on size, joint width and quantity, or we can supply the complete package.

Do you also repair façade pointing?

Yes. We rake out weathered joints, repair damaged brickwork and repoint in a colour that matches the rest of the façade.

Plumbing & underfloor heating

Can underfloor heating go into my existing floor?

Often, yes. In a cement screed of sufficient thickness we mill grooves and lay the pipes in them without raising the floor. We assess whether your floor is suitable during the survey.

Do you also fix leaks?

Yes. We trace the cause of a leak and fix it, whether it is a pipe, a drain or a poor connection at the sanitary ware.

My house still has old pipes. Do they need replacing?

Older homes sometimes still have lead or outdated pipes. We recommend replacing them with multilayer or copper, especially if you are renovating anyway. We assess the situation and give honest advice.

Electrical work & kitchen fitting

Does my fuse box need replacing?

That is often necessary if you have few circuits or no residual-current devices, or if you want to connect an induction hob or heat pump. We check your current fuse box and advise on what is needed.

Will you fit a kitchen I bought elsewhere?

Yes. We fit kitchens from any supplier, including worktop, appliances and the connections to water, waste and electricity.

Do you work to NEN 1010?

Yes. All electrical installations are installed according to NEN 1010, and every circuit is measured and tested after installation.

Roofing

How long does a bitumen roof last?

A well-laid two-layer bitumen roof lasts 20 to 25 years on average with normal maintenance. Keeping outlets clear and checking connections regularly helps.

Is a dormer permit-free?

A dormer on the rear roof slope is permit-free under certain conditions. At the front or on a listed building a permit is usually required. We look at this with you during the survey.

My roof is leaking. What should I do?

Call or WhatsApp us, ideally with a few photos of the spot. We come and inspect, trace the cause and repair it. The problem is often at an upstand, penetration or outlet.

Free quote

Let's build your ideal home.

Tell us about your plans. We visit for a free survey and you receive a no-obligation quote, usually within two working days.

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